Robert Scott Fitness - Online Personal Training Terms & Conditions

The content on this website or any associated social channels is not intended as a substitute for personal medical care and diagnosis. None of the exercises, meal ideas/plans/recipes, suggestions via blog posts or otherwise should be undertaken without clearance from your health care provider first. Nothing on this website should be relied upon as specific medical or mental health advice. Robert Scott is not a medical professional or nutritionist.

Client Agreement

By signing up for online personal training with Robert Scott Fitness you agree to abide by the client agreement conditions detailed here. This is to ensure that the relationship between the Trainer [Robert Scott], the client [you], and the responsibilities of both parties are clearly appreciated and understood. Please read the below thoroughly. You must not sign up for online personal training with Robert Scott Fitness unless you understand and agree to these Terms & Conditions.

Trainer Responsibility

  1. Your trainer will design a personalized program that attempts to meet your needs and goals that is intended to be safe, effective and conductive.

  2. Your trainer will provide guidance and advice regarding proper exercise techniques through a video hub of resources, and by personal video call where appropriate.

  3. Your trainer will maintain a record of client progress and provide necessary feedback.

  4. Your trainer will evaluate and modify the personalised program as necessary according to your progress, needs, goals and package selection.

  5. If your trainer is late for a virtual session that time is owed to you.

  6. Trainer must notify the client 24 hours prior to session if they must cancel; at which time the virtual session will be rescheduled. If less than this amount of notice is provided you will receive a complimentary virtual session, to be used within 60 days, for the inconvenience.

  7. All information regarding your program and progress is confidential and will be stored securely by the trainer.

  8. The trainer reserves the right to deny services to you if he does not feel he can exercise you safely or work effectively with you.

Client Responsibility

  1. Prior to any access to training, resources or virtual sessions commencing full payment must be received via credit card using the online portal.

  2. You are expected to advise of all health history information and any medical concerns with the trainer honestly prior to commencement of training sessions, and throughout the period of time you are engaged as a member of Robert Scott Fitness. You agree not to undertake training without consent from your Dr that you are physically safe to do so, and understand the trainers advice is advice and personal opinion only, and is not intended to replace a qualified Dr and/or nutritionist, of which he is neither.

  3. You acknowledge that you are in good health and physically able to participate in a personalized program. You acknowledge and agree that you have no limiting health conditions that would preclude participation in an exercise program, and will immediately inform the trainer if such health condition/s arise during your participation in the personalised program.

  4. You should wear comfortable and appropriate workout attire (i.e. clean t-shirts, shorts, tights, tracksuits). Athletic sports shoes must be supportive and functional. Workout gloves are optional.

  5. Any time lost due to your tardiness is considered part of the virtual appointment and is non-refundable. The trainer is expected to wait no more than 15 minutes for you, after which time the session is forfeited.

  6. You must give 24 hours’ notice for virtual session cancellation. If less than 24 hours’ notice is given no refund or opportunity to reschedule that session will apply.

  7. You will communicate any discomforts, pain or concerns experienced during or arising from a session so the trainer may accommodate and substitute another exercise to work that particular muscle group, or cease the training depending on severity.

  8. You understand any form of exercise can cause injuries if the exercises are performed incorrectly. It is possible that you may become injured doing the exercises suggested for you, especially if they are done with poor form. Although instruction is included for each exercise, participation in any exercise does involve a risk of injury.

  9. You understand results can not be guaranteed due to differences in your individual exercise history, genetics, and personal motivation among other factors.

  10. If you, for any reason, do not fulfill all of your package inclusions no refund will be given.

  11. If you choose to end your membership to Robert Scott Fitness your access will be revoked at the conclusion of your billing period.

  12. You understand the client-trainer relationship is strictly professional.

  13. Providing a personalised program for you and conducting agreed upon virtual personal training sessions or meetings is the limit of the trainer’s responsibility regarding reaching your goals and all other outcomes. You are expected to follow provided advice and programs and take personal responsibility for your own success.

  14. You understand and agree to the roles and responsibilities explained above. Further, being aware of your own health and physical condition, agree that you understand your participation in any exercise program may be injurious to your health by participating in physical activity. Having such knowledge, you hereby release the trainer from liability for accidental injury or illness which is the direct or indirect result of participating in the said physical activity. You assume all risk and consent to participate in said program.

Credit Card Payments

  1. You authorise us to charge all fees incurred by you in relation to the services provided to the credit card designated by you. If payment is not received from the card issuer or its agents for any reason, you agree to pay us all amounts due immediately on demand.

  2. Your credit card will continue to be charged for as long as you remain signed up as a member of Robert Scott Fitness. It is your responsibility to cancel your subscription if you do not wish to continue as a member, and therefore if you do not wish to continue to be charged for this service. Cancellation of your membership must be completed via your member dashboard.

Liability

  1. To the extent permitted by law, Robert Scott/Robert Scott Fitness does not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part.

  2. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Consumer Guarantees Act).  This liability clause is subject to your rights under the Consumer Guarantees Act and nothing in these terms and conditions is intended to limit any rights you may have under the Consumer Guarantees Act or the Fair Trading Act. 

Governing Law

  1. If any dispute arises in relation to the agreement between you and us as constituted by these terms and conditions or otherwise, the laws of New Zealand will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of New Zealand and waive any right that you may have to object to an action being brought in those courts.

Privacy Policy

  1. We are committed to protecting your personal information and agree to handle your personal information appropriately. By providing personal information to us, you consent to us collecting, using and disclosing your personal information as required.

  2. You may choose to opt out of receiving e-marketing at any time by emailing info@rsfitness.co.nz to advise as such. You will need to provide your name, email address and Government Issued ID.

  3. At any time you may request to review the personal information held by Robert Scott/Robert Scott Fitness in relation to you. To do this simply email info@rsfitness.co.nz with your request.

  4. If you follow a link from this website to a third party website please note we have no control over that website or their associated privacy policy. Please check these policies before you submit any personal data to these websites.